Some Android devices running Android 6.0.0 (Marshmallow) may encounter a hang and then crash after launching the Cozmo v1.1.0 app.
- Anki COZMO app
- Android 6.0.0 (Marshmallow)
You may notice that after launching the Cozmo app the progress indicator stops moving, but you hear music in the background.
Then you'll see this error:
This issue has been isolated to a subset of Android Devices that are specifically running Android 6.0.0 (Marshmallow). So far, no other versions of Android seem to be impacted.
Update to Cozmo app v1.1.1, which is now available in the Google Play Store.
Please accept our apologies for any inconvenience or frustration that this issue may have caused.