Here at Anki we do everything we can to make sure you enjoy our products, and we completely understand how things can get when you're searching for that perfect gift.
- United Kingdom
- United States
While purchases made directly from Anki.com usually can only be returned within 30 days of their shipment date, we'd like to help out with a special returns policy during the holidays.
Specifically, Anki products purchased from Anki.com between November 24, 2016 through December 31, 2016 may be returned directly to Anki until January 15, 2017.
What qualifies for a return or how to request one hasn't changed, and you can read the specifics in our Return Policy & Process webpage. Please note that these considerations only apply to Anki products purchased through Anki.com. Any returns or refunds, if available, of Anki products purchased through any other retailer must be processed through that retailer and in accordance with their policies.
Happy holidays from everyone at Anki!