Here at Anki we do everything we can to make sure you enjoy our products, and we completely understand how things can get when you're searching for that perfect gift.
Specifically, Anki products purchased from Anki.com between 22 November 2018 through 31 December 2018 may be returned directly to Anki until 31 January 2019.
What qualifies for a return or how to request one hasn't changed, and you can read the specifics in our Return Policy & Process webpage. Please note that these considerations only apply to Anki products purchased through Anki.com. Any returns or refunds, if available, of Anki products purchased through any other retailer must be processed through that retailer and in accordance with their policies.
Happy holidays from everyone at Anki!